Government’s AI investment will create opportunities, not job losses, says tech leader

The UK authorities’s resolution to combine synthetic intelligence into public sector operations has raised considerations over potential job losses, significantly throughout the civil service. Nonetheless, main software program consultancy Scott Logic has argued that the adoption of AI will drive effectivity and open up new alternatives moderately than remove roles.
The civil service workforce has expanded considerably lately, now exceeding 540,000 staff. A lot of this progress has been attributed to the creation of taskforces for Brexit and Covid-19, in addition to a response to long-term underinvestment in know-how. In keeping with Scott Logic, AI might help rebalance workloads by dealing with advanced and repetitive administrative duties, equivalent to managing world compliance necessities. This, in flip, would liberate civil servants to concentrate on delivering significant change in important areas.
Stephen Foreshew-Cain, CEO of Scott Logic and former Government Director of Authorities Digital Companies, dismissed fears that AI would change public sector employees. He likened the most recent considerations to previous anxieties about technological developments, recalling how human couriers had been as soon as employed to ship paper memos earlier than the invention of the phone.
“The Authorities is right to embrace new applied sciences—together with AI—to make public providers extra environment friendly,” he stated. “The UK trails behind most major nations in productiveness, and the adoption of AI to expedite at present handbook, repetitive processes will assist to rectify that. However moderately than stealing civil service jobs, AI will doubtless open up new roles requiring human experience, significantly in implementation and oversight. If something, AI is about to create new positions, as seen with the deliberate recruitment of two,000 new TechTrack apprentices.”
As AI turns into extra embedded in authorities operations, the demand for experience in areas equivalent to knowledge high quality administration, safety and privateness safety, system auditing, and bias detection is anticipated to rise. Foreshew-Cain urged that civil servants will play a key position in figuring out how AI needs to be utilized, significantly in high-stakes decision-making processes the place human oversight stays important.
“AI literacy throughout the civil service will develop, and public sector employees shall be key in judging which duties AI can improve and the place human oversight stays important. As an example, it might by no means be attainable to totally derisk generative AI for sure high-stakes duties, no less than in its present type,” he added.
Past bettering productiveness, AI can also be set to remodel how authorities staff innovate and implement change. One rising development is ‘vibe coding,’ the place non-technical professionals use AI-driven instruments to generate code by way of pure language prompts. This might permit civil servants to create and check prototypes way more rapidly, with architects refining and implementing their concepts.
“The power to remodel ideas into motion extra rapidly is a game-changer for the civil service,” Foreshew-Cain stated. “AI’s potential to streamline processes and empower professionals to innovate quicker is an underappreciated facet of its adoption. By investing in AI, the federal government isn’t just bettering effectivity however reshaping how public providers are delivered.”
His feedback come as the federal government presses forward with its AI effectivity drive, a transfer that might redefine the construction of the civil service within the years forward. Whereas critics warn of potential job losses, supporters argue that AI represents a pure evolution in office know-how—one that can create as many alternatives because it disrupts.