Read the email Jack Dorsey sent when he cut 931 of Block’s staff

Fintech Block laid off 931 folks Tuesday, in line with a leaked message from the corporate seen by TechCrunch.
The information was introduced to workers in an electronic mail from Block’s co-founder and CEO, Jack Dorsey. Dorsey instructed workers that on Tuesday, Block will probably be “we’ll be making some org adjustments, together with eliminating roles and starting the session course of in nations the place required.”
These are the newest adjustments to hit Block, Dorsey’s monetary companies large that owns Money App and Sq.. The corporate offers cellular funds companies for customers, in addition to point-of-sale {hardware} and software program for companies.
Within the electronic mail, Dorsey defined that Block is chopping roles throughout three broad buckets. The primary he lists is 391 folks being lower for “technique” causes.
The second and largest bucket, 460 folks, is for “efficiency” causes, with Dorsey explaining that Block is shedding staff who rating a “beneath” or “trending in the direction of beneath” score.
The third bucket is managers, 80 of whom are being lower with the intention to flatten Block’s hierarchy to “innercore+4,” which refers to Dorsey’s direct stories after which 4 ranges of direct stories past that, in line with a supply acquainted. Dorsey additionally mentioned that 193 managers are being moved to particular person contributor roles.
Dorsey’s electronic mail denies that the layoffs are for monetary causes or to exchange employees with AI. Particularly, Dorsey wrote that “not one of the above factors are attempting to hit a selected monetary goal, changing people with AI, or altering our headcount cap.”
Fairly, he mentioned that Block is chopping the roles owing to shifting strategic wants whereas “elevating the bar and performing quicker on efficiency.”
Dorsey additionally famous that Block is closing 748 open roles on the firm, excluding people who have progressed to a proposal stage, crucial operations roles, and key management roles, amongst others.
Block last underwent major layoffs in January 2024, when it lower round 1,000 roles. Earlier than Tuesday’s layoffs, the outfit had round 12,000 workers members, in line with a supply accustomed to the matter.
Block didn’t instantly reply to a request for remark.
Under is the whole electronic mail Dorsey despatched to Block staff on Tuesday. The grammar and format of this textual content has been modified barely to guard the sources who shared it with TechCrunch. The e-mail follows:
hello all.
in the present day we’ll be making some org adjustments, together with eliminating roles and starting the session course of in nations the place required. i need to offer you all of the straight info.
as I mentioned on the final Block, there are three areas we’d like to deal with:
- technique: decreasing from groups which are off technique, and fixing our self-discipline ratios.
- efficiency: parting methods with folks with a “beneath” or trending in the direction of “beneath.”
- hierarchy: driving to flattening our org to a max depth of innercore+4
what that interprets to in precise numbers of individuals:
- hierarchy: 80 managers (with 193 transferring it particular person contributor roles)
we’re additionally closing all of the 748 roles we had open excluding:
- roles progressed to supply stage.
- crucial operational roles
not one of the above factors are attempting to hit a selected monetary goal, changing people with AI, or altering our headcount cap. they’re particular to our wants round technique, elevating the bar and performing quicker on efficiency, and flattening our org so we are able to transfer quicker and with much less abstraction.
why do that suddenly as a substitute of over time? we’re behind in our actions, and that’s not truthful to the people who work right here or the corporate. once we know, we must always transfer, and there hasn’t been sufficient motion. we have to transfer to assist us meet and keep forward of the transformational second our business is in.
that is the hardest a part of my job, and I battle exhausting towards any of those concerns. we should have a really excessive bar of correctness for us to take any motion, which takes iteration and time to get proper. i all the time steadiness this with the truth that everybody right here, and people which are departing, has fairness in our firm. it’s my job to extend that worth. we consider this may assist us focus and execute higher to just do that.
we’re working to offer readability to everybody as shortly, with as a lot context and help, as attainable. you’ll obtain an electronic mail quickly about what this implies for you. if there are areas the place you suppose we may do higher, please ship me a word. direct suggestions makes us higher, and I all the time act when it is sensible.
thanks to all these leaving us. i’m grateful and appreciative for you and your work, which has constructed us up thus far. we’ll proceed to honor that by rising our worth to our prospects, and subsequently to all of our shareholders, together with you.
thanks,
jack
This story was up to date at 4:28pm on Tuesday to incorporate the complete electronic mail asserting the layoffs.