Google says don’t factory reset your non-functional Chromecast
Edgar Cervantes / Android Authority
TL;DR
- Second-generation Chromecast and Chromecast Audio customers are dealing with points casting content material to their units.
- Google is conscious of the problem and is engaged on a repair. In the meantime, the corporate advises customers to not manufacturing facility reset their Chromecast.
- If in case you have already manufacturing facility reset your machine, directions on the best way to get your Chromecast again to a working state will probably be supplied quickly.
In case your Chromecast isn’t working for the previous a number of hours, you’re not alone. Many Chromecast customers, specifically these utilizing the second-generation Chromecast and the Chromecast Audio, have lately been unable to cast content to their devices, with a wierd authentication error coming of their approach. It is a irritating subject for a tool whose sole goal is to permit content material casting. A number of customers have manufacturing facility reset their units as a troubleshooting technique, however now Google says you don’t want to try this.
The GoogleNestCommunity account on Reddit has posted the next assertion:
Hey all,
We’re conscious of an rising subject impacting Chromecast 2nd gen and Chromecast Audio units and are engaged on a repair. Don’t manufacturing facility reset your machine – we are going to preserve you all up to date when the repair rolls out. If in case you have already manufacturing facility reset your machine, we are going to present directions to set your machine again up as quickly as attainable. Thanks to your persistence.
The assertion comes just a few hours too late, as many customers have already tried to manufacturing facility reset their Chromecast units, as that is normal troubleshooting recommendation relevant throughout units and ecosystems. In case you are a type of, Google says directions on getting your machine again to a working state will probably be posted quickly.
We’ve contacted Google for extra info on the problem and its repair. We’ll replace this text after we study extra. Till then, sit tight, and for those who haven’t already, don’t manufacturing facility reset your Chromecast. Don’t fear; Google hasn’t deliberately bricked your machine.
